Evaluation of satisfaction survey ski season 24/25

We would like to thank the 1,097 regular guests who took the time to participate in our satisfaction survey. We have summarized the results here for you:

How satisfied were you overall with the 2024/25 ski season at #ThePeakToBe?

On a scale from 1 (not satisfied at all) to 10 (completely satisfied), respondents gave an average rating of 8.42. Last year, it was 7.95.

How satisfied were you with the piste conditions?

On a scale from 1 (not satisfied at all) to 10 (completely satisfied), respondents gave an average rating of 8.54 — a very good result that we’re especially pleased about. Last year it was already 8.13.

How satisfied were you with our event offerings?

• 174 people said they were very satisfied.
• 469 people were satisfied.
• 25 people expressed dissatisfaction.
• 429 people could not assess the offering, probably because they did not participate.

These results show that our event offerings are well received by most guests.

How satisfied were you with our gastronomy on the slopes?

On a scale from 1 (not satisfied at all) to 10 (completely satisfied), respondents gave an average rating of 8.33. Last year it was 8.00.

Based on last year’s survey, a freestyle park was realized. How did you perceive it?

• 42 people said the park became their new favorite place on the mountain.
• 186 people saw and used the park.
• 645 people said they saw the park but never used it.
• 244 people did not notice the park or could not assess it.

Based on last year’s survey feedback, we updated the opening hours and lift status on titlis.ch/anlagen immediately this winter. How satisfied were you with the communication?

On a scale from 1 (not satisfied at all) to 10 (completely satisfied), respondents gave an average rating of 8.28. This is a result we are very happy about. At the same time, we are aware that there is still potential for improvement and we are doing everything we can to optimize communication even more next winter.